When Victoria Wilson started a new position as a Mortgage Loan Consultant at Community Bank, she came to our studio for updated headshots.
Community Bank, N.A. (CBNA) offers a broad range of mortgage and home lending services designed for first-time buyers, existing homeowners, and borrowers looking for specialized financing solutions. Their mortgage offerings emphasize flexibility, local decision-making, and personalized support throughout the homebuying process. The bank provides educational content and step-by-step guidance throughout the homebuying journey, helping borrowers understand budgeting, prequalification, inspections, and closing.
CBNA is a community-focused lender, emphasizing the importance of customer relationships, guidance, and accessibility rather than purely competing on rates alone. CBNA highlights that mortgage decisions are made locally by managers who know the communities they serve. Their approach is great for borrowers who want a more personal banking relationship rather than a large national lender experience.
Victoria got a library of headshots to use in different applications, including her digital business card which she shares with clients and co-workers.
This is what Victoria had to say about her headshots:
Jennifer at Berks Headshots did an amazing job of capturing my professional images, which are currently being used on my digital business cards, and other marketing materials. This resource “puts a face to my name,” so that even if geography restricts face-to-face meetings, my clients are able to feel a more personal connection when we speak via phone or email.
Is your contact with your clients or your co-workers primarily by phone and email? If so, consider the benefits of a headshot attached to your communications. In an online environment populated by chatbots with stock photos representing generic customer service workers, your genuine headshot will stand out.
This is especially true if you have one or more headshots that you use across various platforms. You’ll build trust right from the beginning by clearly being an actual person, and by showing your unique, friendly, professional personality.
If a professional headshot sounds like what you need to enhance your authenticity online, or if you’re due for an updated photo, check out Berks Headshots session info, or book your session now!
